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Digital media Recovery FAQFrequently asked questions about Disk Doctor's Digital Media Recovery, including the product version, function, payment, license and pricing, etc. It spares no efforts on recovering the digital media files. |
Products questions:
Security questions and policies:
Function questions:
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What is the Demo Version?
Demo version is provided to let the users know the program better. It is free and foremost, it is the same as the full version in functionality, except a watermark on the recovered video and a 3-minute length limitation.
What is full version?
Only registered users are able to get the full version after purchase. This version has removed the watermark, you can use it as normal. Furthermore, with the full version, you are entitled to a free copy of any minor updates to this product.
Is it safe to purchase product via your website?
Yes, it is very secure to do business with us. The Payment platforms we utilize are RegNow, which are branch companies belong to Digital River. Via these two secure payment platforms with SSL encryption, the order of your private information, such as credit card number, addresses and so on will be saved as well as confidential information and will never be disclosed without your specific permission.
What is the refund policy?
The Disk Doctor's digital Media Recovery has a 30-day money back guarantee. Any reasons, you can get your money back in 30 days.
What is the upgrade policy?
We offer free updates for Disk Doctor's digital Media Recovery and generous discount for upgrade to advanced version.
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What is Disk Doctors Digital Media recovery software?
Disk Doctors Digital Media Recovery is a comprehensive utility that helps to recover lost, deleted and formatted image, audio and video files from removable media, camera cards, memory sticks and hard drives.
How many types of file format does the software support?
The software supports image file formats that include jpg, bmp, png, tiff, gif and raw photo graphic files that include NEF, SR2, SRF, ORF, MRW, CRW and CR2. The software also supports music file formats like MP3, WAV, MIDI, MP4 and video file formats such as AVI, MOV, MP4 and MPG.
I have accidentally deleted my favorite music and video files from my hard drive. Can I use your software to recover them?
Yes, you can recover your music and video files from fixed hard drive. However, please make sure that you
a) Do not install or download the software on the partition from where you would like to recover the lost files.
b) Do not save recovered data to the same partition from where you are recovering data.
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I have accidentally deleted some photos from my digital camera. Can I recover them?
Yes, when you delete photos they are not erased but are still recoverable. Do not take any photos now after you have deleted your photographs as there are chances that it might overwrite your deleted photos. Connect your memory card to your computer and use Disk Doctors Digital Media Recovery Software to recover photos from the memory card.
I accidentally formatted my SD card. What are the chances of getting my photos back? Can I recover them?
Yes, you can recover your photos back. When you format a drive, the files are not erased but they are not easily accessible. Connect your SD card to your computer and use Disk Doctors Digital media recovery software to recover them.
Will the software modify original files in my memory card?
No, the software will not modify or overwrite your original files. It will just recover the data and save it to another disk. Software works in read only mode.
Can I restore the data to same memory card from which I am recovering?
No, do not restore the data to same location from which you are recovering. This will reduce the chances of recovery by overwriting the files in your media causing permanent data loss.
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I used the software to recover digital files from my card. But the software does not show the preview. Should I recover it?
If preview is not available this doesn't mean that file is not recoverable. There are many reasons why a file will not be shown in preview but it is still recoverable. If you need to recover a file and it fails to show the preview, you should still proceed to recover the file.
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Reviews |
- CNET Editor Review
 We found that the program discovered the folder and file structure faster than many similar programs.
- Downloadatoz Editor Review
 It is the NO.1 Media Recovery software with high-end disk scanning technology and very easy-to-use interface. ”
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| Photo Recovery |
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| Disk Doctors Digital Media Recovery Software recovers photo from any camera memory card, USB drive and Hard Drive. |
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| Video Recovery |
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| Recover video files such as MP4, AVI, MPG, MOV for Windows users from crashed hard drive, corrupted memory card, formatted USB storage devices etc. . |
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| Music Recovery |
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| Recover deleted music file types like MP3, WAV, MIDI, MP4 from your USB storage devices, such as iPod, iPhone, BlacKBerry, PSP etc. . |
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